Privacy Policy

Effective: September 7, 2026. Previous version: August 22, 2026.

Dizko ("we", "our", "the app") helps you discover events through a live event map, recommendations, profiles, and conversational search. This policy explains what data we collect and how we use it.

What We Collect

How We Use Your Data

Third-Party Services

SMS Privacy

We use mobile information from the Dizko SMS Concierge to understand and answer the event requests you send, apply context for the current outing, remember preferences only when you ask us to save them, deliver and troubleshoot SMS or MMS replies, honor consent choices, prevent abuse, secure the service, and provide support. Dizko never initiates an SMS conversation. Every reply is triggered by a message you send, and we do not run SMS broadcasts or marketing campaigns.

We do not share mobile information, including phone numbers and SMS consent records, with third parties or affiliates for marketing or promotional purposes. Service providers may process mobile information only as needed to deliver and operate the concierge on our behalf. They may not use that information for their own marketing.

Message frequency varies based on the requests you send. Message and data rates may apply.

You can say REMEMBER with a preference to save it, ask WHAT DO YOU REMEMBER? to review active memory, or say FORGET with a topic to remove that memory. Reply STOP to opt out, START to opt back in, HELP for help, or DELETE to erase your Dizko SMS conversation history and saved memory. Carrier records may be retained according to the carrier's own policies.

Artist Mailing Lists

When you submit your address to an artist's signup form, it goes two places. It goes to the artist, who holds their own mailing list and can export it. It also goes to Dizko, who send the one confirmation email and, when you ask to hear about dates near you, a digest for your city led by that artist. Both are named under the field before you type, and you can leave either at any time from the link in the email or by writing to privacy@dizko.app.

Once your address is on an artist's own list, the artist decides what they send you and is the data controller for it, not us. Our Terms require them to send only what you signed up for, to honour an unsubscribe, and never to sell or pass on the list, and we will act on a complaint and can remove their signup block, but for what they send you they answer. Their contact details are on their page.

Dizko's own list is double opt-in: nothing is sent until you confirm from the email, and an address that never confirms is not mailed.

What We Don't Do

Your Choices

Data Retention

We keep account, device, profile, upload, encrypted message, message metadata, preference, saved-event, RSVP, recommendation, analytics, connector preference, feedback, and support data while your account or connector profile is active or as needed to operate, secure, improve, and support the service. SMS message bodies are normally deleted after 7 days, and SMS conversation state is normally deleted after 30 days. Encrypted SMS outing context expires after 36 hours. Encrypted SMS memory you explicitly ask us to save is normally deleted within 365 days after its last update, or earlier when you remove it with FORGET or DELETE. Encryption private keys for private person-to-person messages stay on your device. Support requests, safety reports, and message text you explicitly attach to a report may be retained as needed to resolve the issue and protect the service.

If You Are in the EU or the UK

Dizko is a United States company, and a large part of the people who use it are in Europe. That means the GDPR and the UK GDPR apply to us directly, and this section says what follows from that.

Why we are allowed to hold your data. For your account, your page, and anything you asked us to do, because we cannot provide what you asked for without it (Art. 6(1)(b)). For a mailing list, because you consented by submitting the form after reading the notice under it (Art. 6(1)(a)). For filling an artist page in from public profiles, for verification that stops impersonation, for diagnostics, and for abuse prevention, because we have a legitimate interest in the product working and not being abused, weighed against your interests (Art. 6(1)(f)). We do not use your data for advertising and we do not sell it.

Your rights. You can ask us for a copy of what we hold about you, ask us to correct it or delete it, ask us to restrict or stop what we do with it, and ask for it in a portable form. Where we rely on consent you can withdraw it at any time, and withdrawing it does not undo what we did before. Where we rely on legitimate interests you can object, and we stop unless we have grounds that override yours. Write to privacy@dizko.app and we answer within one month.

Where your data goes. We are in the United States, and so are our providers. For providers we rely on the European Commission's standard contractual clauses, or on the provider's certification under the EU-US Data Privacy Framework where it holds one.

Complaints. You can complain to the data protection authority where you live. In the United Kingdom that is the Information Commissioner's Office.

Our representative in the EU. [TO CONFIRM: name and address of the representative appointed under GDPR Art. 27. A company outside the EU that offers services to people in the EU must appoint one in writing and publish who it is.]

Access, Deletion, and Support

You can delete your account data at any time. On Android, open You and select Delete account. On iPhone, use the account deletion control in your profile. This removes the account tied to your device or verified profile from our active servers, including profile details, saved events, RSVPs, recommendations, and preferences. In agent connectors, you can ask the assistant to delete your event preferences, which removes saved connector preferences and feedback for that connector profile. If you cannot access the app or connector, email us from the address connected to your account, if any, and describe the device, profile, or connector profile you want deleted.

Children

Dizko is not for people under 16. We do not knowingly hold data about anyone younger, and we delete it when we find it.

Contact

Questions about this policy? Email us at privacy@dizko.app